Deltek is looking for a strategic and customer-focused Implementation Consulting Delivery Director to lead a growing Professional Services delivery organization supporting global customers across mid-market and enterprise environments.
This is a high-visibility leadership opportunity for an experienced consulting delivery leader who thrives in fast-paced implementation environments, enjoys building and stabilizing high-performing teams, and can confidently partner with executive stakeholders to deliver exceptional customer outcomes.
Based in Bangalore in a hybrid work environment, you will lead consulting and delivery operations while collaborating closely with global teams and stakeholders. You will lead consulting and delivery operations based in Bangalore while collaborating closely with global teams and stakeholders.
This role offers strong growth potential and the opportunity to expand into broader enterprise delivery leadership responsibilities over time. We are also open to candidates currently based outside Bangalore who are interested in relocating.
Position Responsibilities:
Global Delivery & Customer Success
- Own end-to-end delivery success across a portfolio of customer implementations and consulting engagements
- Lead delivery execution with a strong focus on customer satisfaction, quality, operational excellence, and predictable outcomes
- Act as the senior escalation point for delivery and customer service concerns
- Partner with executive stakeholders and customer leadership teams to drive successful implementations and long-term customer relationships
Build & Scale High-Performing Teams
- Lead and mentor Delivery Managers, Project Managers, and Consulting teams based in Bangalore
- Drive employee engagement, retention, organizational stability, and team development
- Foster a collaborative, accountable, and customer-centric culture across the delivery organization
Drive Operational Excellence
- Improve delivery efficiency, implementation timelines, and portfolio health
- Lead delivery governance, utilization management, and operational performance initiatives
- Support scalable delivery models that enable rapid customer onboarding and implementation success
Partner Across Business
- Collaborate closely with Sales, Customer Success, PMO, Product, and Services leadership teams
- Support smooth transition from pre-sales to implementation delivery
- Influence delivery strategy, customer experience, and continuous improvement initiatives
- 5+ years of experience leading Consulting Delivery, Professional Services, or Implementation organizations
- Strong experience managing customer-facing consulting and delivery teams
- Proven ability to lead escalations, delivery governance, and executive stakeholder relationships
- Bachelor’s degree in Business, Technology, Engineering, or a related field required, or equivalent practical experience.
- Advanced degree (MBA or equivalent) preferred, but not required.
- Thrive in consulting with executives, both internal and external, navigating conversations with finesse.
Why Join Deltek?
This is an exciting opportunity to join a growing global organization where you can:
- Influence the future of consulting delivery operations
- Lead large-scale customer delivery initiatives
- Partner with global business and technology leaders
- Build and grow high-performing delivery teams
- Expanding into broader enterprise delivery leadership opportunities over time
If you are passionate about leading global delivery teams, driving customer success, and building scalable consulting organizations, we’d love to connect with you.
Why Join #TeamDeltek
Grow. Collaborate. Innovate.
We create innovative products and solutions that power our customers’ project success. Our market leadership is based on the work of our global and diverse team of innovators, creators and collaborators who have a passion for learning, growing and making a difference for Deltek Project Nation.
