– Review / triage / tracking of all open tickets in JIRA
– Ticket review meeting with client
– Creation of release tickets per track / environment
– Managing weekly releases of different types, including collation of release components / files
– Raising / tracking service requests to the Deltek Cloud team
– Release reporting
– Maintenance of the environment register
– JIRA process ownership / configuration changes – workflows, fields, filters, etc.
– Fielding queries from the Deltek project team, Cloud team and client
– Cover for Release Manager’s duties (in their absence), including various client meetings
– ITIL certification – foundation required
– Excellent communication and written skills required
– Excellent Excel and data analysis skills required
– Good planning skills required (Resourcing, Planning, Forecasting, Opportunity Handling)
– Degree preferred
– Good knowledge of MS PowerPoint, MS Project and MS Visio preferred
– Good knowledge of JIRA preferred (Configuration, Data Handling, Tracking, Training)
– Basic Knowledge of utilising either Claude or Copilot
Candidate Privacy Notice
Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.
Important: Protect Yourself from Recruitment Scams
Bad actors or scammers may try to impersonate Deltek and send fake job offers to people. Messages from Deltek about employment opportunities will be from an @deltek.com account or Enterprise@trm.brassring.com, never from free services like Gmail or Yahoo. Please look carefully at the email address that provides any job offer, as some fake accounts are created to look like a legitimate domain name or email address. We will also never ask you to pay money at any point in the hiring process, whether for training, equipment, background checks, or anything else. If you receive a suspicious offer claiming to be from Deltek, do not share personal or financial information. Report any suspicious communication to Secure@deltek.com and consider reporting it to law enforcement.
Why Join #TeamDeltek
Grow. Collaborate. Innovate.
The work we do is important. The way we do it is just as important. Our values guide the decisions we make, how we work together, and how we help our customers succeed. That’s what makes Deltek more than a place to work — it’s a place where you can grow, make an impact, and help others do the same.



