Key Responsibilities:
Site Reliability & Platform Engineering
- Design, build, and maintain the infrastructure and tooling that underpins Deltek’s SaaS platforms at scale.
- Drive reliability improvements across the full stack, spanning application-level resilience patterns through to infrastructure-level fault tolerance.
- Uphold and extend our IaC-first engineering culture, where all infrastructure changes are made through code and shipped to production via fully automated CI/CD pipelines.
- Build and improve CI/CD pipelines to support safe, frequent deployments with automated rollback capabilities.
- Develop internal tooling and automation to reduce toil and increase engineering self-service.
Observability & Performance
- Design and maintain comprehensive observability solutions including logging, metrics, tracing, and alerting across our AWS-based infrastructure.
- Proactively identify performance bottlenecks and reliability risks before they impact customers.
- Conduct capacity planning and load testing to ensure systems can scale to meet demand.
Incident Management & On-Call Support
- Participate in and own the on-call rotation, ensuring fair distribution and adequate coverage across the team, and acting as a first responder for production incidents affecting our SaaS platforms.
- Lead incident response: triage, coordinate cross-team resolution, communicate clearly with stakeholders, and drive issues to resolution with a sense of urgency.
- Own post-incident reviews, facilitate blameless post-mortems, identify root causes, and ensure action items are tracked and completed.
- Take pride in leaving systems better than you found them, consistently reducing the frequency and impact of incidents over time.
Collaboration & Engineering Culture
- Partner with software engineering teams to review system designs and architectures with a reliability lens.
- Mentor and provide technical guidance to junior engineers on SRE practices, tooling, and operational excellence.
- Contribute to a strong team culture, supportive, curious, and focused on doing great work while having fun.
Technology Stack:
- JavaScript / Node.js
- C# / .NET
- Python
- Docker & Kubernetes
- PostgreSQL
- Amazon Web Services (AWS)
- Terraform
Qualifications:
Education
- Bachelor’s degree in Computer Science or a related field, or equivalent experience.
Experience
- Minimum of 3-5 years of overall experience in software development, infrastructure engineering, or site reliability engineering.
- 3+ years of hands-on experience in an SRE, DevOps, or platform engineering role in a production SaaS environment.
- 3+ years applying an automation-first approach to problem-solving using configuration management tools and scripting.
- Strong experience with AWS; familiarity with services such as EC2, EKS, RDS, S3, CloudWatch, and IAM.
Technical Skills
- Infrastructure-as-Code expertise with Terraform.
- Proficiency in at least one scripting/programming language (Python, Node.js, or similar) for automation and tooling development.
- Strong understanding of networking fundamentals: DNS, load balancing, TLS, firewalls, and VPCs.
- Experience with CI/CD pipelines and deployment automation.
- Solid understanding of relational databases (PostgreSQL preferred) including query performance and operational concerns.
- Hands-on experience with observability tooling (e.g., Prometheus/Grafana, CloudWatch, or similar).
Soft Skills
- Strong communication skills: able to explain complex systems clearly, write crisp incident reports, and influence technical decisions across teams.
- Calm under pressure, able to lead effectively during high-severity incidents.
- Passion for reliability, operational excellence, and building systems that just work.
- Commitment to reducing toil through thoughtful automation and process improvement.
- Blameless, growth-oriented mindset with a focus on continuous improvement.
No
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America’s Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com
[#video#https://player.vimeo.com/video/1088518081?h=b4a4b95128&%3bbadge=0&%3bautopause=0&%3bplayer_id=0&%3bapp_id=58479{#550,300#}#/video#]
[#video#https://player.vimeo.com/video/1088518081?h=b4a4b95128&%3bbadge=0&%3bautopause=0&%3bplayer_id=0&%3bapp_id=58479{#550,300#}#/video#]
The Deltek Global Cloud team focuses on the delivery of first-class services and solutions for our customers. We are an innovative and dynamic team that is passionate about transforming the Deltek cloud services that power our customers’ project success. Our diverse, global team works cross-functionally to make an impact on the business. If you want to work in a transformational environment, where education and training are encouraged, consider Deltek as the next step in your career!
Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.
Why Join #TeamDeltek
Grow. Collaborate. Innovate.
We create innovative products and solutions that power our customers’ project success. Our market leadership is based on the work of our global and diverse team of innovators, creators and collaborators who have a passion for learning, growing and making a difference for Deltek Project Nation.
